Banking on ww99 — Deposits, Withdrawals and Verification

Withdrawals go back to the same wallet you deposited with — bKash, Nagad or Rocket. Head to the withdrawal section in your account, enter the amount you want to move out, and confirm your registered wallet number. If your account verification is complete, the request moves through without extra steps. Accounts that have not yet completed verification may be asked to submit

documents before the withdrawal processes. We process withdrawal requests as they come in; exact timing depends on the payment rail and your wallet provider. Keep your wallet number current in account settings — a mismatch between your account and your wallet delays the transfer.

Adding funds starts from the cashier section inside your ww99 account. Pick bKash, Nagad or Rocket — whichever wallet you use day to day — and the screen shows you exactly where to send the payment. Enter the amount, complete the transfer from your mobile wallet app using your PIN, then confirm the reference in the cashier. Your balance reflects the deposit

once the transaction clears on the payment rail. No need to contact support for standard deposits; the cashier handles the whole flow. If you run into a mismatch, the transaction reference is what our team needs to check it.

Account verification protects your balance and your access. We ask for a copy of your National ID and a selfie holding it — straightforward documents most accounts complete in one go. Once submitted through the verification section of your account, our team reviews them and confirms the status by email or account notification. Verified accounts face no holds on withdrawals and have

higher transaction limits available. Think of it as the step that keeps your account yours — if someone else ever tries to access it, verification is what lets us confirm the rightful owner quickly. Players in Dhaka and elsewhere find the process takes only a few minutes to submit.